FAQs About Mailscription
This resource aims to address any uncertainties you may have regarding our services, policies or processes.
Which Email Service Providers (ESPs) do you use?
We work with Klaviyo, a popular email marketing platform that’s particularly well-suited for e-commerce businesses.
Do you integrate with ecommerce platforms like Shopify or WooCommerce?
Yes, we can integrate with popular ecommerce platforms to sync customer data, track purchases, and automate email campaigns based on customer behavior.
How many emails are included in my plan?
We provide various plan options tailored to the volume of emails you require for your monthly strategy. Our offerings include the Platinum Plan, featuring 25 emails per month, the Gold Plan with 15 emails monthly, and the Silver Plan with 10 emails monthly. These emails comprise both campaign emails and flow emails.
Can i get more emails than my current plan?
Yes, simply inform us if you find yourself needing more emails than your plan includes and we can bill you for any additional emails needed that month.
How do you ensure my email campaigns are effective?
By conducting thorough audits, analyzing data, segmenting your audience, and crafting compelling content and designs that resonate with your customers.
How do you measure the success of email marketing campaigns?
We measure through key metrics such as open rates, click-through rates, conversion rates, and overall return on investment (ROI).
Do you provide ongoing support and optimization for email campaigns?
Yes, we provide ongoing support to optimize your email campaigns based on performance data, industry best practices, and emerging trends.
Can you help with designing email templates that match my brand?
Yes, we can help design email templates that align with your brand’s identity and messaging.
What kind of access is required to conduct an audit?
We’ll need Manager Access for Klaviyo users and for other ESP, Manager or Admin access is required.
How long does an email marketing audit take?
It depends on the depth of analysis required, typically ranging from 3 to 5 business days.
What happens after the audit is completed?
After the audit, you’ll receive a detailed report with our findings and recommendations. You can then choose to implement these suggestions independently or opt for our services.
When will I see improvements after implementing the recommendations?
It depends on various factors, including the specific changes made and your email list’s characteristics. While some improvements may be immediate, others might take some time.
How often should I conduct an Email Marketing Audit?
Whenever you notice a decline in your email performance, experience a significant change in your business or target audience, or are planning a major overhaul of your marketing strategy.
How long does it take to set up email marketing for a customer?
We typically require approximately one week to craft your email marketing strategy. Once you approve your strategy, you’ll receive your first campaigns within 14 days and your initial flows within 21 days. After that, you’ll continue to receive them on regular basis.
How can I access the pricing details of your email marketing agency?
Our pricing is customized to meet your individual business requirements.
For more information, please schedule a free consultation call with us.
Do you offer services for one-time project?
Absolutely! Book a call with us for tailored email marketing support.
How do I get started with your ecommerce email marketing services?
You can schedule a consultation with us to discuss your business goals and how we can tailor our services to meet your needs.